Privacy Policy
This Privacy Policy explains how AWP ("we", "us", or "our") collects, uses, and protects information when you visit our website, contact us, or use the products and services we operate. By using our website or services, you agree to the practices described here.
1. Information we collect
We collect only what we need to run our business and serve you well:
- Information you give us — such as your name, email address, company, and the contents of any message you send when you contact us or enquire about a project.
- Customer & billing data — when you transact through a product we operate, we process details needed to complete and support that transaction (for example email, contact number, and the metadata an application passes to us).
- Technical data — basic information your browser sends automatically, such as IP address, device and browser type, and pages visited, used to keep our services secure and working.
2. How we use information
- To respond to your enquiries and provide the services you request.
- To process payments, manage subscriptions, and issue receipts and invoices.
- To operate, maintain, secure, and improve our website and products.
- To meet our legal, tax, and accounting obligations.
We do not sell your personal information, and we do not use it for advertising.
3. Payment processing
Payments are processed by our payment gateway, Razorpay. Card and bank details are handled directly by the gateway under its own security standards — we do not store full card numbers on our systems. The gateway's handling of your data is governed by its own privacy policy.
4. Sharing your information
We share information only where necessary to operate, and only with:
- Service providers who help us run our business (e.g. payment gateways, cloud hosting, email delivery, and accounting tools), bound to use it only on our instructions.
- The application or merchant on whose behalf a payment is made, so they can fulfil your order or subscription.
- Authorities, where required by law or to protect our rights and the safety of others.
5. Cookies
We use only essential cookies needed for the site and secure sessions to function. We do not use third-party advertising or cross-site tracking cookies.
6. Data retention
We keep personal information only as long as needed for the purposes above, or as required to meet legal, tax, and accounting obligations — after which it is deleted or anonymised.
7. Security
We use appropriate technical and organisational measures — including encryption in transit, access controls, and signed communications — to protect your information. No method of transmission or storage is perfectly secure, but we work hard to safeguard your data.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To make a request, contact us at connect@awp.dev.
9. Children
Our services are not directed at children under 16, and we do not knowingly collect their personal information.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Material changes will be made clear on this page.
11. Contact us
Questions about this policy or your data? Email us at connect@awp.dev and we'll be glad to help.